Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how Olyptik, Inc. ("Olyptik", "we", "our", or "us") collects, uses, and safeguards information in connection with our services, including our website at olyptik.io, our APIs, and our applications (collectively, the "Services").

This Policy forms part of and is incorporated into our Terms of Service.

By using our Services, you agree to both this Privacy Policy and the Terms of Service.

2. Scope

This Policy applies to anyone who:

• Visits our website or any Olyptik subdomain;
• Creates an Olyptik account or uses our APIs or platform; or
• Communicates with our team through any official Olyptik channel.

All personal and customer data collected through these interactions is processed in accordance with this Policy.

3. Information We Collect

We collect limited information needed to operate our Services effectively and securely.

3.1 Information You Provide

• Account details such as name, email, password (or Google sign-in).
• Organization and billing details including team name and payment information (processed securely by our payment provider).
• Support communications like messages or inquiries you send us.
• Optional data submitted via integrations, forms, or feedback features.

3.2 Information Collected Automatically

• Technical data (IP address, browser type, operating system).
• Usage and diagnostic data (API activity, error logs, session duration).
• Cookies and similar technologies for authentication and analytics (see Section 9).

3.3 Customer or Project Data

When you use Olyptik to crawl, extract, or process content, the resulting data ("Customer Data") remains fully owned by you.

We store and display it only for your authorized team members.

4. How We Use Information

We use the information we collect to:

• Operate, maintain, and improve the Services;
• Authenticate users and manage team accounts;
• Provide customer support;
• Communicate updates and security notices;
• Monitor usage for stability and security; and
• Comply with legal obligations.

We do not sell, rent, or otherwise monetize personal or customer data.

5. Data Sharing

We only share information in the following limited cases:

• With trusted service providers who help us deliver our Services (e.g., infrastructure, email, payment processing), under strict confidentiality and data-protection agreements.
• When required by law, subpoena, or government request.
• To protect Olyptik's rights and security, or to prevent fraud and abuse.

We do not share customer content or project data with any external parties except as required to provide the Services.

6. Data Ownership and Access

• You remain the sole owner of your Customer Data.
• Olyptik does not claim any rights to your content.
• Limited personnel may access data strictly for maintenance, troubleshooting, or security review - never for analytics or commercial use.
• All such access is logged and restricted to authorized staff.

7. Security Measures

We implement industry-standard security measures to protect information, including:

• Encrypted connections (HTTPS/TLS);
• Password hashing and access control;
• Role-based permissions and team isolation;
• Continuous monitoring for unauthorized access.

While no system is completely immune to risk, we take every reasonable measure to safeguard data from loss, misuse, and unauthorized disclosure.

8. Data Retention and Deletion

We retain personal and customer data only as long as necessary to provide our Services.

Upon account deletion or request, we permanently delete or anonymize associated data within a reasonable timeframe.

Aggregated analytics or system logs may be retained for security and operational insight, but these contain no identifiable information.

9. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Secure login sessions;
• Measuring website and platform performance;
• Improving the user experience.

You may disable cookies through your browser settings.

By continuing to use our website, you consent to our use of cookies consistent with this Policy.

10. International Data Transfers

Data may be processed or stored in jurisdictions other than your own, including within the European Union.

We ensure that all transfers comply with applicable data-protection laws, including recognized safeguards such as Standard Contractual Clauses (SCCs) where required.

11. Your Rights

You have the right to:

• Access, correct, or delete your personal data;
• Object to or restrict certain processing activities;
• Withdraw consent where applicable; and
• Request data portability.

To exercise these rights, contact us at support@olyptik.io.

We will respond in accordance with applicable law.

12. Legal Basis for Processing

We process personal data on the following legal bases:

• Performance of contract — providing the Services you request.
• Legitimate interest — ensuring secure and reliable operation.
• Legal obligation — complying with laws and regulations.
• Consent — when you explicitly agree to optional processing (e.g., marketing).

13. Children's Privacy

Our Services are intended for users aged 18 and older.

We do not knowingly collect personal information from minors.

If you believe a minor has provided data, please contact us for removal.

14. Changes to This Policy

We may update this Policy periodically.

Material changes will be communicated via the Platform or email before taking effect.

The "Last updated" date indicates the most recent revision.

15. Contact Information

For questions, concerns, or requests regarding this Policy or your data:

Olyptik, Inc.

Email: support@olyptik.io

16. Governing Law and Jurisdiction

This Policy and any related disputes are governed by the laws of the State of Israel, and subject to the exclusive jurisdiction of the courts of Tel Aviv-Yafo, Israel.